Fulham Building and Property Maintenance Ltd. Privacy Policy

General Data Protection Regulation gives individual the right to control how their personal data are used. Personal data are any information that relates to someone such as their name, contract details, financial information, transaction history, etc. This law places an obligation on companies such as Fulham Building and Property Maintenance that use personal data in their everyday work. Thus, we would like to inform Fulham Building and Property Maintenance website visitors about our policies regarding collection, use, and disclosure of Personal Information.

Fulham Building and Property Maintenance values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

At Fulham Building and Property Maintenance we abide by the following principles when it comes to personal data:

  • Any collection of personal data should be limited to data necessary for which we collected it. Personal data should be only obtained by lawful and fair means and where appropriate with the knowledge and consent of the individual to whom the data relates
  • Personal data should be relevant to the purpose for which they are used
  • Personal data should not be disclosed, made available or otherwise used for purposes other than those communicated to the individuals concerned

If you choose to use Fulham Building and Property Maintenance services, then you agree to the collection and use of information in relation with this policy. The personal information that we collect are used for providing services. We will not use or share your information with anyone except as described in this Privacy Policy.

Information we collect:

We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as relating to products and services offered on our Websites. The information that we collect will be used to contact or identify you.

We collect and retain certain financial information from when you purchase our products and services. For example, we require you to provide a credit card number and billing address before we will process your application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

We may collect and store anonymous demographic information such as your postcode, gender and age. Such demographic information may be shared with partners and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Data Retention

At Fulham Building and Property Maintenance we keep information only for as long as we need it to provide our services, manage our business or as required by law or agreed otherwise

Log Data

We want to inform you that whenever you visit our website, we may collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website may use “cookies” to collection information and to improve our services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We at Fulham Building and Property Maintenance employ third-party companies and individuals to facilitate our service and/ or to provide services on our behalf. We would like to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Telephone Recording and Monitoring

To ensure Fulham Building and Property Maintenance customers receive quality service, we may record and monitor phone calls for training and quality purposes. These calls are evaluated by our representatives to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. By contacting Fulham Building and Property Maintenance you hereby consent to any such potential call recording and/or monitoring.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Please bear in mind that no method of web transmission is totally reliable thus we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites since we have no control over, and assume no responsibility for its content.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about Fulham Building and Property Maintenance Privacy Policy, please contact us at office@fulhambm.co.uk or call us on 0203 603 3931.